Troubleshooting
Apple Pay

Troubleshooting Apple Pay

Can't find my app

Open up Apps and sales channels in your Shopify settings and click on Develop apps. The custom app you created should be there.

Can't find upload location

  1. Open up your custom app and go to the Configuration tab. Click Edit on Storefront API Integration.
  1. Scroll down and open the iOS Buy SDK accordion. Upload the certificate here.

Upload button not working

Click on Download file again and upload button will show up.

Certificate does not match generated key

The certificate is no longer valid. Download the file again and email it to us at apps@fuego.io. We'll send you a new certificate.

Uploaded the certificate but Apple Pay is not visible

Make sure you've added the storefront access token at https://fuego.io/apple-pay (opens in a new tab) and published an update.

Can't find Storefront Access Token

Open up your custom app and go to the API credentials tab. The storefront access token should be there.

Can't find App ID

You can get your App ID from your browser's address.